Cookie Policy

How we use cookies and similar technologies on our platform.

What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the site owners. This Cookie Policy explains how Carenect uses cookies and similar technologies.

How We Use Cookies

We use cookies for several purposes: • Essential Cookies: Required for the operation of our platform, including user authentication and session management • Performance Cookies: Help us understand how visitors interact with our platform by collecting anonymous information • Functionality Cookies: Remember your preferences and settings to enhance your experience • Analytics Cookies: Allow us to measure and analyze how our platform is used to improve our services

Types of Cookies We Use

Essential Cookies: • Session cookies for user authentication • Security cookies to protect against fraud • Load balancing cookies for platform performance Analytics Cookies: • Google Analytics to understand user behavior • Performance monitoring tools Functional Cookies: • Language and region preferences • Display settings and customizations

Third-Party Cookies

Some cookies on our platform are set by third-party services we use. These may include: • Analytics providers (e.g., Google Analytics) • Authentication services • Customer support tools These third parties have their own privacy and cookie policies, and we encourage you to review them.

Managing Cookies

You can control and manage cookies in various ways: • Browser Settings: Most browsers allow you to refuse or delete cookies through their settings • Cookie Consent: When you first visit our platform, you can choose which types of cookies to accept • Opt-Out Links: Some third-party services offer opt-out mechanisms Please note that disabling certain cookies may affect the functionality of our platform.

Cookie Duration

Cookies can be either session cookies or persistent cookies: • Session Cookies: Temporary cookies that are deleted when you close your browser • Persistent Cookies: Remain on your device for a set period or until you delete them Our essential and authentication cookies are typically session cookies, while preference and analytics cookies may be persistent.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our platform. Last updated: December 2024

Contact Us

If you have any questions about our use of cookies, please contact us at: Email: privacy@carenect.co Address: 123 Healthcare Street, London, EC1A 1BB, United Kingdom